Volunteer FAQ 2023

We are a community-driven organisation and as we grow our community, we rely on volunteers like you to help us. We are very passionate about what we do and we hope you are too.


Please note if you are unable to make your volunteer shift let us know immediately.

Please note that all volunteers need to make their own way to the venue and unfortunately we are unable to reimburse any travel or accommodation required for the event.

Emergency contact for the day: Jessica Willis (Event Director)

For any questions on the day, please find Philly Besa, who is heading up our volunteers. As well as this, all of our staff have badges so you can see who is who!

Key people who may contact you on slack:

Lizzie Hunt – Event Manager at DSF

Jessica Willis – Community Director at DSF

Philly Besa – Junior Event Apprentice at DSF

Maddie Sinclair – Events Apprentice at DSF

Please download Slack on your phone so the DSF can contact you when you are in the conference rooms.

Event Date: Saturday  October 14th 2023
Event Time: 7.30AM – 5.30PM (sessions run from 9am-5pm)
Venue: CodeNode, 10 South Pl, London EC2M 7EB
Venue Contact Number: +44 (0) 207 183 9040

Volunteer Shifts

Friday 13th October 2023 PM (2-5.30pm)
Saturday 14th October 2023 AM (7.30am-12pm)
Saturday 14th October 2023 PM (12-6pm)

Volunteering Requirements

– Arrive on time for your scheduled volunteer shift.
– Wear a TBI Volunteer t-shirt provided by us.
– Follow instructions and treat your fellow volunteers, attendees, and the TBI staff with respect.
– Dress code – Smart casual, please wear comfortable shoes, you will thank us!
– If you have questions or ideas please speak up! We value everyone’s input.
– Have fun!

Volunteer Duties

You will be sent your duties a month before the event. This is just an idea of what jobs we will be doing on the set up or day of the event.

Friday Set Up:

– Put badges into cases.
– Set up registration.
– Help to put up and place venue banners.
– Arrange the swag and giveaway boxes.


– All MCs will be contacted separately.
– MCs will be assigned a room for the day and introduce speakers to the audience.
– They will be given information sheets before the event with all the details of the speakers and their talks.
– MCs will also be given countdown signs to keep speakers on track and any notices at the start of the day.

Room Monitor:

– Help with any microphones and with questions if needed.
– If a room is at capacity, please reassure attendees that all talks are recorded and will be made available to them free of charge. They will be able to view that talk at their leisure and not miss anything.
– Please make sure that once the room is completely full, make sure no one else enters and doors are closed once the room is full (unless the speaker asks to keep the door open).

Registration Desk & Handing out SWAG:

– We aim to channel attendees into rows, which are signposted by alphabetised surnames.
– Giving attendees alphabetised badges with lanyards. Find badges by SURNAME and give out a lanyard.
– Let them know a printed schedule is in their swag bag.
– Send them to pick up a bag from the swag team.
– If a badge cannot be found, send them to the Resolution Centre desk to find/print.
– Help individual DSF staff members set up activities; such as showing sponsors to their tables and handing out swag, any last-minute details.
– Handing out swag bags to attendees.

Breaking down at the end of the day:

– At the end of the day, we need help packing all our event supplies away. We start doing this when the last session begins.

Key times

Friday 13th October

2-5pm – Set up

Saturday 14th October

7.30am – Set up
8-9am – Registration
9-10.30am – Speaker sessions
10.30-11am – Coffee break
11-12.30pm- Speaker sessions
12-12.30pm – Lunch for sponsors
12.30-1.15pm – Lunch for attendees
1.15-2.45pm – Speaker sessions
2.45-3.15pm – Coffee break
3.15-4.45pm – Speaker sessions
4-5.30pm – Breaking down

Lunch this year will be sponsored by Data Idols.  There will be vegan, vegetarian, kosher, halal and gluten free options.